If you have a complaint, first contact the Regent Customer Care
Call Center by phone, 1-877-618-3516 (toll free), or by email, contact@regentcustomercare.com.
If you still have an unresolved complaint regarding the Regent Customer Care’s money
transmission or currency exchange activity, please direct your complaint to: Texas
Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554
(toll free), www.dob.texas.gov.