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Customer Service for Correct Solutions Group
Accounts & Services
PHONE ACCOUNTS Now, with our Pre-Paid Phone Options, families can ensure that their loved ones can call them direct on either their home or mobile phone. There are two ways an inmate can get in touch with their loved ones:

Pre-Paid Collect Call Accounts allow your loved one to call you either at home or on your mobile device. Friends and family can create an account and deposit money conveniently and securely. This account can be used by inmates making calls only to telephone numbers that are designated by the account holder. To start a prepaid collect calling account, Sign in and make a payment. Or you can call and speak with one of our Customer Service Representatives to find out more information and set up or add funds to an account.

Pin Debit Accounts are another way inmates can call their loved ones, allowing the inmate to choose who they want to call using the funds placed on their Pin Debit Account. This type of account is only available at certain Facilities that choose to provide this option. The inmate is assigned a unique PIN number to access their account to make phone calls. Friends and Family can also deposit money into this account conveniently and securely through this website or through the assistance of a Customer Service Representative.

PHONE CARDS Another way inmates can call their loved ones is by purchasing Phone Cards at their facility to make telephone calls at discounted rates. Typically, these phone cards will be sold through correctional facility, if the facility provides this option.

COMMISSARY You can also deposit funds into an inmate’s Commissary account. This allows the inmate to use the funds in his/her account for items they can purchase in Commissary, if the facility provides this option. Furthermore, the inmate can choose to purchase phone cards through this method of payment. *Our website is not yet set up to take Commissary payments online, but you can call our Customer Service and a representative will be glad to assist you with making a Commissary payment over the phone.


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